Your privacy is important to us. It is Sparkeon's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. This includes your name, email, shipping address, and mobile number. We also let you know why we’re collecting it and how it will be used.

2. Use of Information

We use the information we collect to create and manage your account, process your orders, and provide you with customer support. Your information is also used to calculate and distribute commissions as part of our network marketing program.

3. Data Sharing and Commission Calculation

To operate our multi-level marketing (MLM) commission structure, it is necessary to share limited information about your purchases with members in your direct upline. Specifically, when you make a purchase, details such as the order ID, date, and the resulting commission amount may be visible to your upline sponsors (up to 5 levels) for the purpose of commission calculation, verification, and transparency. Your personal contact information, other than your name and user ID, is not shared in this process. By participating in our platform, you consent to this limited data sharing for commission purposes.

4. Data Retention and Security

We only retain collected information for as long as necessary to provide you with your requested service and to comply with our legal obligations. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

5. Your Rights

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

6. Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about how we handle user data and personal information, feel free to contact us.